• I received a missing item, what should I do?

  An item is missing from my parcel, what should I do? We are sorry for the inconvenience 🙏 We will help you check and sort it out as quickly as possible. On rare occasions an item can be forgotten while preparing the order, but no worries: we take care of it. 📦 What to do now Open the request on our support portal, selecting "Missing parts or accessories": 👉 Open a support request The form will ask you for: your **order numbFew readers

• I received a broken item, what should I do?

  I received a broken item, what should I do? We are really sorry about what happened 🙏 We prepare every shipment with great care, but on rare occasions a product can be damaged in transit. No worries: we sort it out quickly and easily ✅ 📦 What to do now Open the request on our support portal, selecting "Damaged item": 👉 Open a support request The form will ask you for: your order number which product arrived brokenFew readers

• I received the wrong item, what should I do?

  I received the wrong item, what should I do? We are sorry for the mistake 🙏 We know how important it is to receive exactly what you ordered, and we will help you sort it out as quickly as possible. 📦 What to do now Open the request on our support portal, selecting "Received an item not ordered": 👉 Open a support request The form will ask you for: 📄 your order number 📝 which product you ordered and **which one youFew readers