• The wine tastes corky or has a strange flavour: what to do

  The wine tastes corky or has a strange flavour: what to do A corky taste is a rare but possible flaw: it can appear in a small percentage of bottles even when the wine has been stored correctly. If you think the bottle you received has this problem, follow these steps. 🍾 What to do now Reseal the bottle with the original cork, even if it has already been opened or partly consumed. Open a request on our support portal, selecting "Faulty or not working item". **DFew readers

• Where is the product code (SKU)?

  Where is the product code (SKU)? The product code (SKU) can be found inside the product page. It uniquely identifies the item and is useful for communicating clearly with support in case of questions or problems. If you need to contact Customer Care, copy and paste the SKU in the message: this way we are sure we are talking about the right product and we can help you more quickly. ![how to find sku on product page](https://storage.crisp.chat/users/helpdesk/website/-/b/6/f/Few readers