• The package shows as delivered, but I haven't received it: what should I do?

  The package shows as delivered, but I haven't received it: what should I do? We're sorry for the inconvenience 🙏 It sometimes happens that the tracking shows ""Delivered"" even though the package is not yet in your hands (delivery to a third party, drop-off at a nearby point, early courier update, etc.). Here is what to do, in order ✅ 1) Check these things immediately (2 minutes) Check whether the package was left with a doorman/reception or a neighbour/family member.Some readers

• Do you ship abroad?

  Do you ship abroad? Yes, Alberoshop ships worldwide 🌍 🛒 How it works based on your country Many countries, including most of Europe and the United States, can be ordered directly from the site: just add the products to the cart and select your country during checkout, where shipping costs and options update automatically based on the destination. 🌐 Can't find your country at checkout? No problem: we still ship, including to countries not directly selectable. In theFew readers

• I won't be home for delivery, what can I do?

  I won't be home for delivery: what can I do? It can happen that you're not available on the delivery day. Here's what to know and how to organise yourself 📦 📩 Track the shipment and plan ahead When your order ships you receive an email with the courier tracking: from there you can follow progress in real time and know when the parcel is out for delivery. Find out how in [Where is my order?](https://supporto.alberoshop.it/en/article/where-is-my-order-how-to-track-the-shipment-1szmxtlFew readers

• Delivery times and shipping: how it works on Alberoshop

  Delivery times and shipping on Alberoshop On alberoshop.it every product has an estimated delivery date, calculated based on its actual availability and shown in the green box on the product page (below ""Add to cart"") and in the cart. That date is the reliable reference for your purchase. Below you'll find a quick guide based on your situation. You haven't ordered yet Want to know how long it takes for a product to arrive before buying? Find out howFew readers

• How to Make a Return?

  How to make a return? If you need to return a product bought on alberoshop.it, you can do it quickly and easily by opening a request on our support portal. Here is everything you need to know 👇 📦 How long you have to return You have up to 30 days from the delivery date to request a return. 💶 Free return: what it means The return is free in the sense that we do not apply any extra charge or penalty to accept and handle your request, with a term exceptionally extended to 30 daFew readers