• I received the wrong item, what should I do?

  I received the wrong item, what should I do? We're sorry for the error 🙏 We know how important it is to receive exactly what you ordered and we'll help you immediately to resolve everything as quickly as possible. 📦 What to do immediately To allow us to quickly verify what happened, send us directly here in chat: 📎 The order number 📸 One or more photos of the received item, of the package and of the shipping label 📝 Indicate ***which product you hadFew readers

• I received a missing item, what should I do?

  "# I received a missing item, what should I do? We're sorry for the inconvenience 🙏 We'll help you immediately to verify and resolve the situation as quickly as possible. It can rarely happen that an item is forgotten during order preparation, but don't worry: we'll take care of it. 📦 What to do immediately To proceed quickly, send us*** in chat***: the order number indicate which item is missing if possible, a photo of the package and the received contents ThisFew readers

• I received a broken item, what should I do?

  "# I received a broken item, what should I do? We're truly sorry for the inconvenience 🙏 We prepare every shipment with great care, but it can happen, rarely, that a product arrives damaged during transport. Don't worry: we'll resolve everything in a simple and fast way ✅ 📦 What to do immediately To help us intervene quickly, we ask you to: indicate the order number specify which product arrived broken (name or code) send 1–3 clear photos of the damage and the paFew readers