• The package shows as delivered, but I haven't received it: what should I do?

  "# The package shows as delivered, but I haven't received it: what should I do? We're sorry for the inconvenience 🙏 It sometimes happens that the tracking shows ""Delivered"" even though the package is not yet in your hands (delivery to a third party, drop-off at a nearby point, early courier update, etc.). Here is what to do, in order ✅ 1) Check these things immediately (2 minutes) Check whether the package was left with a doorman/reception or a neighbour/family memberFew readers

• How to Make a Return?

  How to Make a Return? If you need to return a product purchased on alberoshop.it, you can do so simply and quickly directly through our chat support. Here you'll find all the useful information When you can make a return You have time to request a return within: within 30 days from receipt of the order for the standard procedure In particular: Wrong or defective product: we take care of it (no return needed) Product not matching the description: dedicated assistance Change of miFew readers

• I won't be home for delivery, what can I do?

  I won't be home for delivery: what can I do? It can happen that you're not available on the delivery day. Here's what to know and how to organise yourself 📦 📩 Track the shipment and plan ahead When your order ships you receive an email with the courier tracking: from there you can follow progress in real time and know when the parcel is out for delivery. Find out how in [Where is my order?](https://supporto.alberoshop.it/en/article/where-is-my-order-how-to-track-the-shipment-1szmxtlFew readers

• Delivery times and shipping: how it works on Alberoshop

  Delivery times and shipping on Alberoshop On alberoshop.it every product has an estimated delivery date, calculated based on its actual availability and shown in the green box on the product page (below ""Add to cart"") and in the cart. That date is the reliable reference for your purchase. Below you'll find a quick guide based on your situation. You haven't ordered yet Want to know how long it takes for a product to arrive before buying? Find out howFew readers

• Do you ship abroad?

  Do you ship abroad? Yes, Alberoshop ships worldwide 🌍 🛒 How to select your country During checkout you can select your destination country from those available: shipping costs and options update automatically based on the chosen destination. 🌐 Can't find your country? If your country is not among those selectable, write to us in chat: we will check the shipping possibility and help you complete the order. 🧾 Are you a foreign company with an EU VAT number? If youFew readers