I have seen negative feedback about alberoshop.it, is it safe?

It's true online you can also find some negative feedback about our e-commerce.
But if you look at the full picture, you will discover that we have thousands and thousands of positive reviews.

Many e-commerce sites hide negative reviews.
We don't.
We believe in transparency: negative feedback is part of a real and authentic business.
We are human safe, mistakes can happen - but on the other hand we have over 15,000 five-star positive reviews.

Would you trust a site that cancels criticism more than one that shows it openly?

Where you can check our reviews

You can check ratings directly on the main platforms:

• Trustpilot - Overall rating Excellent
• EshoppingAdvisor - 4.8 out of 5
• TopNegozi - 5 out of 5
• Amazon Italy - over 4,000 feedback, 99% positive
• Amazon Germany - over 2,600 feedback, 98.5% positive
• Amazon France - over 1,700 feedback, 98% positive
• Amazon UK - over 3,800 feedback, 99% positive
• Amazon Spain - over 550 feedback, 98% positive
• eBay - over 580 positive feedback
• ReviewBird - 9 out of 10
• EcommerceSicuro - 100/100
• ScamAdvisor - trust score 100/100

Security and certifications

We are members of AICEL - Associazione Italiana Commercio Elettronico
and we hold the SonoSicuro certificate.
The SonoSicuro mark is awarded only after over 180 quality checks.
It is not purchased: it is earned.
Only 40% of e-commerce sites that apply receive the certification.
You can verify our official certificate here: https://www.sonosicuro.it/certificato=1480

In conclusion

Some negative reviews are normal for any large e-commerce.
What counts is transparency, the huge number of satisfied customers and official security certifications.
For any doubt or information we are always available.
https://alberoshop.it/en/contatti

Updated on: 08/07/2026