How to contact Alberoshop support

Our team is always available to help you quickly and easily.
You can contact us via:
💬 Chat on the site
📧 Email: assistenza@assistenza.alberoshop.it
📞 Phone: 081 278 3137
📱 Facebook
Messenger
📸 Instagram
📱 Telegram

⏰ Response times

We normally respond within 24 hours of receiving the request.
If you have already sent a report, we ask you to wait for the reply:
sending multiple messages for the same issue can slow down support.

✅ Useful tip

To help us resolve things more quickly, always include:

• Order number
• Clear description of the problem
• Any photos (if useful)

This way we can step in straight away 🚀

Open the chat and write to us

Updated on: 08/07/2026