I received a broken item, what should I do?
I received a broken item, what should I do? We carefully pack each of our items, but from time to time, as these are delicate items, it may happen that some items arrive damaged during transport. In these cases, don't worry, we'll replace it for free, here's how: ℹ️ Click here to request a replacement (https://go.crisp.chat/chat/embed/?websiteid=8b9004b7-e00d-4eb2-a782-cd9a8850582f) The form above will ask youPopularHow to make a Return?
Easier returns With the simplified return procedure, in case of problems, you have 14 days to return a purchased item. Here are four simple steps to make a return. You have 14 days from the moment you received the goods to return the item. If the item is damaged or does not conform to the description, contact us! - We will collect the product. If you have simply changed your mind, you will be responsible for the shipping costs, but we will refFew readersI received a wrong item, what should I do?
I received a wrong item, what should I do ? We ship thousands of packages a day, but from time to time, we make some mistakes.. we are human 🫀 In these cases, don't worry, we'll send you the missing item for free, here's how: ℹ️ Click here to request assistance for a wrong item (https://go.crisp.chat/chat/embed/?websiteid=8b9004b7-e00d-4eb2-a782-cd9a8850582f) The form above will ask you for information anFew readersI received a missing item, what should I do?
I received a missing item, what should I do? We ship thousands of packages a day, but from time to time, we make some mistakes.. we are human 🫀 In these cases, don't worry, we'll send you the missing item for free, here's how: ℹ️ Click here to request assistance with a missing item (https://go.crisp.chat/chat/embed/?websiteid=8b9004b7-e00d-4eb2-a782-cd9a8850582f) The form above will ask you for informatiFew readers