Articles on: Breakages & Errors

How to make a Return?

Easier returns

With the simplified return procedure, in case of problems, you have 14 days to return a purchased item.
Here are four simple steps to make a return.

You have 14 days from the moment you received the goods to return the item.
If the item is damaged or does not conform to the description, contact us! - We will collect the product.
If you have simply changed your mind, you will be responsible for the shipping costs, but we will refund the full amount of the order.

ℹ️ Click here to start a return request ↩️

💔 Did you get something broken?
There is no need to ask for a Return but for a free replacement --> Go to this page: Request a Free Replacement

🆘 Have you already sent an assistance request?
Please, we have received your request and will respond as soon as possible, sending message after message will only cause confusion
wait for the reply to your first message, it will arrive soon, I promise!

Updated on: 24/02/2023

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