Articles on: Breakages & Errors

I received a broken item, what should I do?

I received a broken item, what should I do?

We carefully pack each of our items, but from time to time, as these are delicate items, it may happen that some items arrive damaged during transport.
In these cases, don't worry, we'll replace it for free, here's how:

ℹ️ Click here to request a replacement

💡 Trust me, if you received something broken we will find the solution
The form above will ask you for information and images, follow the entire procedure and we will reply and solve the problem as soon as possible

🆘 Have you already sent an assistance request?

Please, we have received your request and will respond as soon as possible, sending message after message will only cause confusion wait for the reply to your first message,**** it will arrive soon**, I promise!**

Updated on: 24/02/2023

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