Articles on: Orders and Purchases

I've seen negative Feedback on, is it safe?

I've seen negative Feedback on, is it safe?

It's true, there is some negative feedback online on our eshop... but take a good look... there are thousands and thousands of positive ones ⭐️⭐️⭐️⭐️⭐️ stars

Many ecommerce hide negative feedback, we don't!
Negative feedback is a symptom of a genuine ecommerce and we don't hide it, on the contrary!
We're human 🫀 and we make mistakes - you've read some negative feedback - but on the other side we have over 15,000 5 star positive feedback!

💡 Would you buy from an ecommerce that hides reviews or from us who highlight them instead?

Here is an overview of all platforms where we are present and their ratings:

(you can click on the links to check for yourself)

Trustpilot with an overall rating Excellent
EshoppingAdvisor with an overall rating of 4.8 Stars
TopNegozi with a rating of 5 stars out of 5
Amazon Italy with over 4.000 feedback and rating 99% 5 stars
Amazon Germany with over 2,600 feedback and 98.5% 5 star rating
Amazon France with over 1,700 feedback and 98% 5 star rating
Amazon England with over 3,800 feedback and 99% 5 star rating
Amazon Spain with over 550 feedback and 98% 5 stars rating
eBay with over 580 positive feedbacks 5 stars
ReviewBird with an overall rating of 9 out of 10 points
EcommerceSicuro with a rating of 100 out of 100
Focus with an average of 5 out of 5 stars
ScamAdvisor with a Trust Score of 100 out of 100

🔐 Security on
We are members of AICEL (Italian Association of Electronic Commerce), and we have been granted the SonoSicuro certificate

The SonoSicuro shop has been checked and certified by AICEL and can display the [SonoSicuro] brand ( ) which contains a unique and unique identification number.
The certificate is issued after more than 180 checks, not bought but conquered. Only 40% of the applicants obtained the certificate.

👌🏻 has the Certificate of the Italian Electronic Commerce Association ??
Yes, and we are proud of it. You can check our certificate here:

🫂 While here we tell you Who We Are:

👉 Feel free to contact us for any information or doubts

Updated on: 24/02/2023

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