> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://supporto.alberoshop.it/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I want to delete my account

# I want to delete my account

Alberoshop fully complies with GDPR regulations on personal data protection.
You can request the deletion of your account in a simple and secure way in one of the following ways:

### 🗄️ Self-service account deletion

Log in to your profile and go to the ***Privacy settings*** section.
From there you can start the account deletion process directly.

### 📞 Request via customer support

Alternatively, you can contact our support via the *contact page form* or by contacting us via ***chat*** and request the deletion of your account.

### ℹ️ Important information about deletion

Once the request is approved:

* All your personal data will be deleted
* Order and purchase history will be lost
* Invoices, discounts and information associated with the account will be removed
* The account cannot be restored in the future

### 🕶️ Alternative: anonymise the account

Before proceeding with deletion, you can choose to *anonymise your account*.
This function:

* Replaces your personal data with anonymous information
* Removes email and sensitive data from the system
* Keeps the technical order history (without personal data)

You can always find it in the *Privacy settings* section of your account.

### 💾 Download your data

Before deleting or anonymising the account, you can download a complete copy of your personal data directly from ***Privacy settings***.
We recommend doing this if you wish to keep a copy.
If you need support during the process, our customer service is always available.